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Example Queries

Use the Help Assistant for questions about how The Library works. For product-help questions, it retrieves the relevant help article before responding rather than filling in missing steps from guesswork.

  • “How do I import a folder from my computer?”
  • “How does duplicate detection work during import?”
  • “How do I connect Dropbox for sharing?”
  • “How do I activate a new subscription?”
  • “What file formats can I import?”
  • “What are the undo and redo shortcuts?”
  • “Where can I change my notification preferences?”
  • Describe the task you are trying to complete, rather than guessing a control name.
  • Ask one product-help question at a time when you need a precise walkthrough.
  • If the assistant cannot find a relevant article, use the The Library documentation directly.