Tracking Engagement
Share endpoints record successful access and download events. These counters are not unique-listener analytics or a guarantee of a particular reporting screen.
What Gets Tracked
Section titled “What Gets Tracked”When someone accesses a valid, unexpired share link, The Library atomically increments the access count and records the last-accessed time. Page-view recording is separate from Dropbox delivery; a Dropbox problem can omit affected file URLs without exposing an internal error.
For direct links, the endpoint records access count and last-accessed time, plus download counts and last-download time by allowed file format. For playlist links, it records aggregate access/download counts and per-track download metadata.
Understanding View Metrics
Section titled “Understanding View Metrics”The view count increments every time someone opens your share link. This includes:
- First-time visitors to your share page
- Returning visitors who refresh the page
- Anyone who clicks the link again after closing it
Each successful access records the latest access timestamp. The count is an event total, not a measure of unique listeners or intent.
Understanding Download Metrics
Section titled “Understanding Download Metrics”Direct links record allowed-format download counters and last-download time. Playlist links increment a cumulative download count and store per-track download metadata. Do not infer a viewer’s identity, intent, or preferences from these counters alone.
Share Expiration and Tracking
Section titled “Share Expiration and Tracking”Share links can be set to expire after a certain number of days, or they can last indefinitely. When a share expires, it no longer accepts new views — anyone who clicks the link will see a message that the share has expired rather than your content.
This affects tracking in a straightforward way:
- Expired shares stop accumulating views — once a share expires, the view count freezes at its last value If you are sharing music for a limited-time review period, set an expiration. Leave expiry unset only when a never-expiring delivery is appropriate.
Connecting Your Dropbox
Section titled “Connecting Your Dropbox”Dropbox is required to deliver the relevant files. If Dropbox cannot provide a temporary URL, the share response omits the affected files; valid page views remain separately recorded.
You will see a warning message if your Dropbox needs reconnection. To fix this, go to Settings and reconnect your Dropbox account. Once reconnected, your share links resume normal operation and tracking continues.
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Treat counts as event records — direct and playlist counters record successful endpoint activity, not audience analytics.
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Set expiry for time-sensitive content — expiration prevents later successful access.
Related
Section titled “Related”- Sharing Overview — understand the complete sharing system
- Creating Share Links — how to generate share links for your tracks
- Share Settings — configure permissions and options for your shares
- Managing Share Links — organize and control your active shares
- Playlist Sharing — share multiple tracks together in one link